Passwords

A user who is new to CAASPP and ELPAC must first be added to TOMS by an existing user and then establish user credentials by creating a password.

The password must follow these rules:

  • Minimum of 12 characters
  • None of the last 24 passwords used
  • At least one character from each of the following categories:

    • An uppercase letter (A–Z)
    • A lowercase letter (a–z)
    • A one-digit numeral (0–9)
    • A special character (%, #, !, etc.)

Upon creation of the new account, the new user will receive a welcome email from CA-Assessments-DoNotReply@ets.org with information about the user role. When logging on for the first time, the user should select the [Reset Password] link, enter an email address, and then follow the instructions to create a password, which are similar to the instructions in the next subsection, Resetting a Password.

Existing users who have had user roles during previous test administration years must reset passwords and security questions to gain access to the current California assessment systems.

Resetting a Password

Existing users will receive an email from ca-assessments@ets.org.

In addition, users will be asked to enter a verification code as part of the two-step authentication process upon the first use of TOMS on a web browser or device. This code is sent from the ca-assessments@ets.org email address. This step must be taken within 30 minutes of receipt of the email.

To reset a forgotten password, access TOMS to request the password reset email. Take the following steps:

  1. Use a web browser to access the CAASPP & ELPAC Website, and then select the [Test Operations Management System (TOMS)] button.

    The Logon screen appears (figure 1).

    Logon screen.

    Figure 1. TOMS Logon screen

  2. Select the [Reset Password] link on the Logon screen.

    The Reset Your Password screen appears (figure 2).

    Reset Your Password screen.

    Figure 2. Reset Your Password screen

  3. After entering the email address in the Email Address field, select the [Send Link to Email] button. Then, check for an email message from ca-‍assessments@ets.org containing the secure link to reset the password.

  4. The user will receive an email from ca-assessments@ets.org with a link to reset the password. The link must be used within 30 minutes of receipt of the email (figure 3).

    Secure Link message.

    Figure 3. Secure link message

  5. When the link is selected, the Reset Your Password screen appears (figure 4). Enter a new password in the New Password field; reenter it in the Re-Enter New Password field. The password must follow these rules:

    • Minimum of 12 characters
    • None of the last 24 passwords used
    • At least one character from each of the following categories:
      • An uppercase letter (A–Z)
      • A lowercase letter (a–z)
      • A one-digit number (0–9)
      • A special character (%, #, !, etc.)

    Reset Your Password screen.

    Figure 4. Enter a new password in the Reset Your Password screen

    When the password has been entered and confirmed, select the [Reset Password] button.

  6. After the user successfully logs on, the MyTOMS Home screen will appear.